Migration Guide

Migrating from Mailchimp to MailSend

This guide outlines how to migrate your contacts, templates, domains, credentials, and webhooks from Mailchimp to MailSend smoothly.

Quick Answer

Migrating from Mailchimp to MailSend involves exporting list databases and suppressions, updating DNS verification keys (SPF, DKIM, DMARC), and replacing API endpoints or REST API credentials. Most teams complete cutovers in under 2 hours.

1. What to Export

Export your audience contact lists as CSV files from the Mailchimp Audience portal. Retrieve your campaign layouts by copying raw HTML designs from the template editor.

2. API & API Credentials

If you are utilizing Mandrill for transactional mailings, replace active API keys with MailSend REST API settings and configure domains.

3. Verification & Testing

Import your contacts CSV file using MailSend's visual database mapper. Design a test newsletter template and execute a preview broadcast send.

Cutover Checklist

  • 1Verify custom domain settings in MailSend settings
  • 2Configure SPF, DKIM, and DMARC DNS settings
  • 3Export subscriber records and suppression logs from legacy provider
  • 4Import contacts CSV database using visual mapper
  • 5Replace legacy API keys and API host settings in application server configs
  • 6Verify webhook event routes are active and tested
  • 7Monitor live delivery metrics in analytics panels